Service
We forward items purchased from online store in Japan to your address in your country.
We will make the purchase at the online store in Japan on your behalf. Please pay for the items prior to purchase.
We will bid on your behalf at a Japanese auction site. After winning the bid, please pay for the items.
Member Registration
Please register first. You will be given a customer number at the time of registration.
Shop in online store
You can shop at any online store as long as the site can ship to our warehouse.
Arrive at warehouse
Please include your customer number at the end of the address and send us the
items.
Package arrives
We will send it by Japan Post's airmail service.How long it takes to arrive depends on the
country.
Just register as a member and send your package to our warehouse!
Our Superiority Points
The total fee =
[①Forwarding and Option Fees] + [②Overseas Shipping Fee]
①Forwarding and Option Fees
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The forwarding fee is 550 yen per package. All system usage fees etc. are included.
*If two pieces of baggage are combined into one, they will be counted as one piece of baggage.
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It costs 400yen to put your luggage into one large box. The cost of cushioning material is included. Unlike other forwarding companies, damage to items by bundling is unlikely to occur.
*Example: It costs 1200 yen to combine three packages into one large box.
*The amount of the product can be included in a box up to 50cm x 50cm x 60cm. If it cannot fit in the box, it will be placed in the next box. In that case, it will be counted as multiple packages and a forwarding fee of 550 yen per package will be charged.
*Items that do not fit in the box(50cm x 50cm x 60cm) cannot be bundled; they will be sent as one package.
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There is no charge for storage for one month. 100 yen per package per day will be charged after one month.
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Simple inspection of items will cost 200 yen.We will take pictures during inspection and send them to you. If there is a problem with the product, we will accept the return work for 500 yen.
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We cannot handle packages weighing more than 30 kg. If the order is sent to our warehouse, a cancellation fee of 500 yen will be charged. Please note that the customer is responsible for return shipping costs.
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The sizes of package we can handle are as follows.
*As noted above, items larger than 50cm x 50cm x 60cm will be sent as one package. They cannot be packaged together.
Ⓐ<1.5m, Ⓑ<3.0m
②Overseas Shipping Fee
Shipping fees and delivery times vary by country. Please check the simulation below.
We will send your package by Japan Post, which will issue a tracking number.
Shipping fees calculator
Delivery times calculator
2.Purchasing agent
Member Registration
Please register first. You will be given a customer number at the time of registration.
Shop in online store
Please let us know the URL, items name, items code, etc. of the product you would like us to buy.
Arrive at warehouse
The items arrive at our warehouse.
Package arrives
We will send it by Japan Post's airmail service. How long it takes to arrive depends on the country.
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Proxy purchase is 1000 yen per package.
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The price will be 1000 yen even if you purchase multiple items at the same time in the same online store.
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There is no maximum purchase amount.
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Payment for the item must be made prior to the purchase of the item on behalf of the customer.
3.Bid-running agent
Member Registration
Please register first. You will be given a customer number at the time of registration.
Bidding at the Auction
Please provide us with information about the item you want. Tell me the maximum bid amount.
Arrive at warehouse
The items arrive at our warehouse.
Package arrives
We will send it by Japan Post's airmail service. How long it takes to arrive depends on the country.
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Proxy purchase is 1500 yen per item.
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There is no maximum purchase amount.
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Please note that cancellations are not possible.
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Please let us know in advance how much you are willing to bid.
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Once you have obtained the item and the payment amount is finalized, please pay for the item. After payment is received, the item will be shipped.
Contact us
・Registration
・My Page
・Luggage List
・Basic Information
・Home Address Infomation
・Your Customer Number
・Address (add or change address)
・Change Password
・Personal Identification
・Forwarding History
・Usage Fees
・Payment Method
・Terms and Conditions
・Specified Commercial Transactions Law
・Privacy Policy
・Shipping Fees
・Bundling Service
・Terms of Use and Cautions
・Recommended Sites
・Items that cannot be forwarded
・Baggage we can handle
@2024 Japan Direct